Rugsville Rugs - Customer Testimonials

Barbara S.

Love the rug, love the free shipping, love the fast shipping, absolutely the lowest prices on the Internet. Trust me I am an experienced shopper and know how to find the cheapest prices. As always I am a bit skeptical about trying a new company on the Internet, but they were easy to navigate and had the cheapest prices. I bought a rug for my living room and loved it so much i bought the matching rug for in front of my sliding doors. I will definitely shop here again.


Carol F.

I just received my area rug and love it. Shopping online was so easy and your wide slection of rugs to choose from and prompt delivery made me a very pleased customer.



Carla G.

Just wanted to let you know how pleased I am with my new rug. The price was right, it arrived quickly and it is just beautiful. I am an interior decorator and will recommend you to my customers.

Priscilla C.

I just received my rug, and it's gorgeous and so thick and soft! Thank you so much! I was a bit wary of ordering a rug via Internet, as photos can be deceiving, but I am absolutely delighted with my purchase, and your service was fantastic!

Thomson A.

I received my second rug yesterday and it looks fantastic in my motor home. Thank you so very much for the excellent service and kind help.


I am just "wow'd" by your company and the quality of your product---i have ordered 4 rugs now, and i love them! You provide an excellent product and customer service! Thank you for helping make my home beautiful!


Claudia P, South Dakota

I received my rug today and I am contacting you to let you know that I am very happy with it. I will definitely keep you in mind for future purchases. Thank you very much for the quick shipping and great product.


Brad W.

Thank you so much. You have been such a pleasure to deal with - I plan to tell all my friends about your web site and you can be assured that my next rug purchase will be through your company. This is an example of OUTSTANDING customer service.

Robert S.

Great price! Service and product! Thanks.

Sarcia B.

Ladies and Gentlemen: As a first time customer, I want to tell you all how pleased I have been with your customer service. From the first telephone contact to asking for a RA (not unhappy, just a small "sample rug") to receiving the final product, I am thrilled. And, of course, I have passed on the good word about you to friends!! Thank you. When I need another rug, I will be sure to order again!

Martha C.

Although we have not decided which rug to order, I did not want to delay any further in thanking you for such EXCELLENT customer service. It is very rare--especially dealing with on-line orders--to receive such helpful, personal attention. It is greatly appreciated and will long be remembered (as well as shared with others). You are the best!


Thanks. I found out yesterday that my boss had ordered a rug from your website a few months ago. She likes it. I found that you and Mike are very professional and knowledgeable about what is on your website (in contrast to the customer service personnel of some other websites) and really understand how to help a customer and your prices are very reasonable. I will recommend your company to anyone I know who is looking for rugs.

Rosaleen D.

Thank you. Your company was wonderful to deal with. Lovely people.

Lisa Y.

I purchased a rug, and I am absolutely happy with it. The process was easy, and exactly what I expected. I will recommend your company to my friends and family. thank you very much.

M/M Riley

We absolutely LOVE the rugs. They are perfect. When we get the rest of the wood flooring in next year, we will be back. In the meantime, we will spread the word about your great service.Thank You.

Nlan W.

Just an excellent job all around from Rugsville .com. From timely communications on order fulfillment, delivery, and a return, I couldn't be more pleased. All orders arrived on-time. A special thanks to everyone in Customer Service, especially Steve.

Diane W.

Thank you for your 5 star service. I will do business with you in the future and recommend your products to my friends.

Susanna S.

Dear Rugsville. My rug arrived and it is really pretty. Thanks a lot. The customer service was great.



Just wanted to tell you I love my new rug!...and I will probably be getting a runner for my bedroom soon.

Diana B.

I have got to say that everyone at your company has been fabulous to work with...very polite, friendly and helpful to the maximum. Thank you.


Bokee T., North Carolina

OMG, I LOVE LOVE LOVE my new rug!!! Gorgeous colors, thick and luscious underfoot, looks even better than it did on your website, and it arrived almost IMMEDIATELY! I am SO happy with your website and your customer service. Also the fact that I can search your rugs by color and then price is a MAJOR plus. And your selection is unparalleled!

Susan W.

Your customer service is exceptional. I will be back, promise

John & Linda

Thanks for...The great customer service, The great communication from you, The great price (original price, discount coupon, shipping included, no sales tax),Exactly the same item in the upscale furniture stores,We couldn't be happier ordering from Rugsville was a great decision, we wouldn't hesitate to do it again, and would certainly recommend you to our family and friends! Again Thanks !!! Just wanted to say I received my rug and it is fabulous! thank you

Patrick J.D., Wisconsin

I will certainly consider Rugsville for my future rug needs, your customer service is nothing short of commendable.

Nane S.

It has been wonderful dealing with you and Rugsville . I have also ordered another rug and I am looking forward to them both now! Have a wonderful holiday also!

Dina P., California

I got the rug and it's beautiful! Thank you so much for your help and great service.


Nidia L., New Jersey

I am very pleased with the rug that I purchased from Rugsville . The price was great and the delivery was lovely rug even arrived sooner than I expected. I would highly recommend Rugsville to my family and friends.


Opal H.

Today I received my rug. It is beautiful, very well constructed, and lying in place on my living room floor. Thanks for the prompt service and careful attention to my order. I am indeed a happy customer!

This is the second area rug that I have purchased from Rugsville . The quality, colors, prices and sizes are exactly what I expected them to be based upon the pictures that I saw. The colors were even the same as shown! I searched thousands of rug sites and the prices and styles were "top drawer" at Rugsville .I am so pleased with Rugsville that I will buy every rug I need from them.


Maria, New Jersey

Thank you so much for keeping up with my order, you Rebbecca and Ashley. All of you were very responsive during this process and please make sure your supervisors know this. I am so excited...I received the rugs today and they are beautiful so I am glad I waited all this time for them to get here. Thanks again and Happy Easter!

Simon C.

I am so impressed with this service, I was kept informed from the time I ordered my rug until it arrived. There was a question about my address and they called me right away. I ordered my rug Monday 16th and it arrived Thur 19th. It has been a pleasure doing business with these people and I am back to purchase more rugs. I ordered the Momeni comfort shag and it is beautiful, it is thick and plush and well made. Thank You for the wonder service.

Jan B.

My rug arrived and it exceeded my expectations! It arrived promptly and is just gorgeous. I didn't tell my husband what I spent and had him guess. He couldn't believe I found it in the clearance section and the fantastic price. The no tax and free shipping was a great help as well. I'm always skeptical when ordering on line but the 5 x 8 rug I ordered looks exactly like the picture and the description is exact as well. I just love it! Thanks so much!

Bethany F., Michigan

I just want you to know that I received my rug and love it! It arrived on time, and I appreciate the information you provided as the order was processed and shipped.

Jeanne K., Louisiana

Dear Customer Service Dept. I do appreciate the great service received in all aspects of your operation! I ordered two we LOVED and the other, not so much! The fact that you processed not only the order, but the return quickly is AWESOME! Thanks again!

Irvin L.,New Jersey

I'm a totally satisfied, first-time buyer. Good quality rug, fair price and supernatural delivery. Accurate website picture and description of the rug (colors/pattern etc) and responsive and courteous customer service representative too. I would recommend Rugsville without reservation.

Rebbeca D.,Washington DC

I just wanted to say how pleased I am with your site, service, and products. I am thrilled with the color and texture of the area rug I ordered. Your prices can't be beat either! I've already passed your name on to many friends. Many thanks.

Dorothy W.,New Jersey

Your customer service is superb. Thank you SO MUCH for all your help. I appreciate your service and your merchandise, and will recommend your website wholeheartedly.

Sharon O.

User friendly website and EXCEPTIONAL customer service.


Tani W.

Thank you Rugsville ! I have been spying on Wendy's Garden rug for months! I have been working with an interior design consultant for my home office, and because I took advantage of the coupon and free shipping, have saved a bundle on this rug! I can't wait to look for a rug for our living room!

Sandra M., Ohio

Thank you for your promptness and the quality of the rugs. It has been a pleasure dealing with you.

Pamela L., New York

I was very pleased with the quickness in which my order was delivered, the quality and pricing of your products.I will be shopping with you again soon.


Devon B., California

I am really impressed with you all!!The selection is extensive and the customer service is amazing; courteous, helpful, responsive, and assertive.We'll certainly continue to turn to you when we need rugs, and to recommend you to our friends and family!


Beth M.,New York

You are the BEST!! Thank you for your superior customer service.


Diane A., California

This is the second set of braided rugs that I have ordered from you and I was very happy with the first order and your service.


Judith M., Virginia

As we speak I have already highly recommended your company to 2 different furniture stores that close friends of mine own through linking your site with the particulars of your superior company. You guys are great!!! I will be highly recommending Rugsville to everyone!!